Stay Calm, Express Your Anger
Angry people tend to jump to—and act on—conclusions, and some of those conclusions can be very inaccurate. The first thing to do if you’re in a heated discussion is staying calm and thinking through your responses. At the same time, listen carefully to what the other person is saying and take your time before answering. [3]
Once you find yourselves thinking clearly, try as much as possible to communicate with the other party assertively without being confrontational. Discuss your needs and concerns simply and engagingly. Express why it hurt and how you feel, without trying to be in charge in the conversation or hurting others.
